Privacy Policy

Your privacy is important to Bella E La Bestia Bridal. This privacy policy provides information about the personal information that we collect, and the ways in which we collect, use, disclose and hold that personal information.

What is personal information?

“Personal information” is information or an opinion, in any form and whether true or not, about an identified individual or an individual who is reasonably identifiable. Examples include an individual’s name, address, contact number and email address.

“Sensitive information” is a special category of personal information. Sensitive information includes health information, genetic information and information about an individual’s race or ethnic origin, religious beliefs or affiliations, philosophical beliefs, membership of a professional or trade association, sexual orientation or practices or criminal record.

How we collect personal information

Bella E La Bestia Bridal collects personal information in a variety of ways, including:

  • when you interact with it in person, in writing, by telephone, via email or online;

  • when you submit a query through one of its websites;

  • when you attend or register for one of Bella E La Bestia Bridal’s events (including online events) or other events in which Bella E La Bestia Bridal participates; and

  • if you apply for a job or position with Bella E La Bestia Bridal.

Bella E La Bestia Bridal will generally collect personal information directly from you, however, it may also collect your personal information via its distributors or from a credit reporting agency where it conducts a credit check.

If you provide Bella E La Bestia Bridal with personal information about another person, please make sure that you tell them about this privacy policy.

The kinds of personal information we collect and hold

The kinds of personal information Bella E La Bestia Bridal collects and holds about you depends on the nature of your dealings with Bella E La Bestia Bridal and the circumstances of collection.

For example:

  • if you submit a query through one of its websites, it may collect your name and contact details and any other information you choose to provide;

  • if you deal with Bella E La Bestia Bridal as a supplier, distributor or contractor, it may collect your name and contact details;

Bella E La Bestia Bridal may also collect details of the interactions you have with it.

Bella E La Bestia Bridal does not generally collect sensitive information and will only collect sensitive information about you with your consent (unless it is otherwise required or authorised by or under law to do so).

If you are or become an employee of Bella E La Bestia Bridal, the handling of your personal information by the employing entity may be exempt from the Australian Privacy Principles if it is directly related to your current or former employment relationship with Bella E La Bestia Bridal.

The purposes for which we collect, hold, use and disclose personal information

Bella E La Bestia Bridal may collect, hold, use and disclose personal information for a range of purposes, including:

  • to respond to your enquiries about its products and services;

  • to supply its products and services;

  • to process your orders and communicate with you about those orders;

  • to enable your access to and use of its websites, and to personalise your use of the websites;

  • to send you products and materials that you purchase or otherwise request from Bella E La Bestia Bridal;

  • to send you statements and invoices and generally manage its financial relations with you;

  • to collect and process payments from you;

  • to administer your participation in its events if you attend or register for any of Bella E La Bestia Bridal’s events;

  • to send you marketing communications;

  • to communicate with its international distributor partners about you where required;

  • to provide you with customer service or technical support, and deal with any complaints or feedback you have;

  • for its administrative purposes and internal record keeping;

  • to perform research and analysis, and improve or develop its products or services;

  • to manage its relationships with its suppliers, distributors or contractors; and

  • to consider applicants for current and future positions with Bella E La Bestia Bridal.

Bella E La Bestia Bridal may use and disclose your information for other purposes required or authorised by or under law (including purposes for which you have provided your consent).

If Bella E La Bestia Bridal is unable to collect personal information from or about you, it may not be able to respond to your requests or enquiries or engage in other dealings with you.

Direct marketing

Bella E La Bestia Bridal may use your personal information so that it can contact you with information about its products and services, webinars, events, surveys and industry news as well as product and service developments that may be of interest to you.

You can let Bella E La Bestia Bridal know at any time if you no longer wish to receive these communications, by contacting it (using the contact details at the end of this policy) or using the opt-out/unsubscribe facility in its communications.

Disclosure of personal information to third parties

In conducting its business, Bella E La Bestia Bridal may disclose your personal information to third parties for the purposes outlined above. These third parties include, where appropriate:

  • its related companies;

  • applicable regulatory and law enforcement bodies;

  • its distributors and other third parties involved in providing or promoting its goods and services to you;

  • debt collector or credit reporting agencies;

  • financial institutions for payment processing;

  • its contracted service providers, including information technology service providers and external business advisors (such as auditors and lawyers);

  • in the case of a sale of its business (in whole or part), to the purchaser (as an asset of the business); and

  • if you are a job applicant, referees whose details you have provided to Bella E La Bestia Bridal.

Bella E La Bestia Bridal may also disclose your personal information to other third parties and for other purposes where it is required or authorised by or under law to do so (including where you have provided your consent).

Disclosure of personal information to overseas recipients

Some of Bella E La Bestia Bridal’s related companies, distributors and service providers are located outside Australia As a result, personal information collected and held by Bella E La Bestia Bridal may be transferred to recipients in other countries.

How we hold personal information, and quality and security of your data

Bella E La Bestia Bridal generally holds personal information in computer systems, including computer systems operated for it by its service providers. It takes reasonable steps to protect the personal information it holds from misuse, interference and loss, and from unauthorised access, modification or disclosure. While this includes taking reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information, Bella E La Bestia Bridal cannot guarantee that such information will not be lost, misused or altered.

Bella E La Bestia Bridal takes reasonable steps to ensure the personal information it collects, uses and discloses is accurate, complete, up to date and relevant. You can help Bella E La Bestia Bridal by letting it know (using the contact details at the end of this policy) about any changes to your personal information, such as your address and phone number.

Complaints

If you have any concerns about the manner in which Bella E La Bestia Bridal has collected or handled your personal information or wish to make a complaint about an alleged breach of the Australian Privacy Principles, you may contact Bella E La Bestia Bridal at info@bellaelabestia.com.au. It will take steps to deal with any complaint and/or alleged breach in a timely manner and will respond to you within 30 days. If you are not satisfied with its response, you can contact Bella E La Bestia Bridal to discuss your concerns or lodge a complaint with the Australian Information Commissioner (www.oaic.gov.au).

Cookies

Cookies are files with small amounts of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

Like many sites, Bella E La Bestia Bridal uses “cookies” to collect information on its websites. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of Bella E La Bestia Bridal’s websites.

Bella E La Bestia Bridal uses traffic and visitor information from its websites to analyse trends, help diagnose problems with its servers, to monitor traffic / usage in order to provide better service and to improve its understanding of the use of its websites and in order to determine what services are the most popular. The data may also used to deliver customised content and advertising within its websites to individuals whose behaviour indicates that they are interested in a subject area.

Changes to this privacy policy

Bella E La Bestia Bridal may amend this privacy policy from time to time at its discretion. Amended versions will be posted at www.bellaelabestia.com.au.

Access to and correction of your personal information

If you wish to access or correct the personal information Bella E La Bestia Bridal holds about you, you can do so by making a request to Bella E La Bestia Bridal using the contact details below. Bella E La Bestia Bridal will generally provide you with access to your personal information (subject to some exceptions permitted by law), but may impose a charge cover the cost of retrieving the information and supplying it to you.

Contact Bella E La Bestia Bridal

If you have any questions about this privacy policy or Bella E La Bestia Bridal’s treatment of your personal information, please contact as using the details below:

Bella E La Bestia Pty Ltd